Frequently Asked Questions
Is there a return policy?
We understand it takes a little time to adjust to new things, and if you're not 100% satisfied, you can contact us within 2 weeks of your purchase date. RCL reserves the right to refuse any return of items.
*this does not include Mattress, that is a separate policy seen here
*returns subject to 10% restocking fee
Can I pickup my order?
You sure can! We are open for pickup 7 days a week. Please reach out to us for scheduling.
- 12-6pm Weekdays
- 11-5pm Saturday
- 12-4pm Sunday
How much is delivery?
- Delivery pricing varies based on distance. If you're local within 30 miles, our Curbside Delivery is $150, White Glove Delivery (full setup & packaging haul away) is $300.
- We deliver up-to 75 miles from our store location for an additional fee.
- For longer distances please contact us, we'd love to find a way to help you.
Do you offer financing?
We do! We have very flexible financing options at checkout. Or checkout our financing page for available options.
Do you offer shipping?
- Shipping is only available for smaller items as marked on our site.
- Sofas, dining and larger items are local delivery and pickup only.
Any other questions?
- Just chat with us in the lower right hand corner
- Call or text us at 952-900-4555
- Email us team@reallycoolliving.com